Most leaders are challenged by the impact of the COVID-19 crisis

• Seismic changes in supply chain, lines of communication, decision making
• Doubt about the future and what to do next
• Pervasive sense of urgency

At home and work, employees are confused, anxious, and struggling to focus

• Unfamiliar ways of working
• Heightened needs of family and friends
• Uncertainty resulting in confusion and wasted effort
• Disengagement and gaps in leadership

Maintaining order in the midst of crisis is paramount
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