Most leaders are challenged by the impact of the COVID-19 crisis
• Seismic changes in supply chain, lines of communication, decision making
• Doubt about the future and what to do next
• Pervasive sense of urgency
At home and work, employees are confused, anxious, and struggling to focus
• Unfamiliar ways of working
• Heightened needs of family and friends
• Uncertainty resulting in confusion and wasted effort
• Disengagement and gaps in leadership
Maintaining order in the midst of crisis is paramount
